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Frequently Asked Questions


Is ordering from your website safe?
     Yes, we use a reliable and secure passage for transaction data.  All credit card information 
     is encrypted when transferred to our site using the industry-standard 128-bit encryption.


How long will it take to process my order?
     Your order will be processed and shipped within 3 business days.
     We will notify you by e-mail if there is a delay in shipping.


Do you ship internationally?
   No, we currently do not ship internationally.
   
 
How should I send a return or exchange?
     Simply print and complete the "Satisfaction Guarantee" instruction form.  Send the 
     item(s), and the completed form via insured, prepaid U.S. mail or UPS to:
                      
                      Scrubs OnCall
                      Division of Parkway Scrubs
                      2006 Memorial Parkway
                      Huntsville, AL  35801


Do I need a return authorization?
      No, as long as you are returning an item within 30 days of purchase, the item is unworn 
      and the original tags are attached. 
 
 
How do I contact you?
       call toll-free: 1-877-835-8316
       or e-mail: cwalthall@parkwayscrubs.com
   
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ScrubsOnCall.com  ~  2006 Memorial Parkway  ~  Huntsville, AL 35801  ~  256-536-5367 (local)  ~  877-835-8316 (toll-free)
Store Hours: M-F 8:30am-6pm CST  ~  Sat 10am-4pm CST  ~  Sun Closed
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